Phenomenon of ‘acting heads' is paralysing state institutions
The phenomenon of state institutions appointing acting Heads of Department rather than permanent ones is one of the key breakdown points in government's ability to deliver proper services to South Africans. A snap survey by the Democratic Alliance (DA) shows that four major state enterprises, three state institutions and four national state departments are headed by executives in acting capacities - often for lengthy periods. The current situation must be addressed if we are to bring an end to the days of paralysed, rudderless and largely bankrupted government departments and state institutions.
President Zuma must make it one of his most urgent priorities to bring to an end the phenomenon of acting appointments, and ensure that his administration selects appropriately skilled and competent staff on a full time basis to head these state bodies.
The current situation is particularly concerning because of the effect it has in terms of diverting funds towards salaries, and away from service delivery. In the case of former National Police Commissioner Jackie Selebi, for instance, taxpayers have seen about R1.5-million spent on his salary during his period of suspension - in addition to the similar salary handed to acting Commissioner Tim Williams. All the while, the Police has lacked clear direction or a cohesive crime combating strategy.
In other cases, Departments appear incapable of ever appointing a permanent head. The Department of Labour, for instance, appointed one acting Director-General to replace another acting Director-General. The Independent Complaints Directorate did the same.
President Zuma said in his state of the nation address that his administration would "insist on putting people first in service delivery", and that South Africans ought to expect "courteous and efficient service from front-counter staff in the provision of services in all government departments". Yet these ambitions can never be fulfilled if major state institutions and departments continue to be led by acting chief executives or directors-general.