Gauteng Health probe allegations against one of its hospitals reported by a patient on social media
8 September 2024
The Gauteng Department of Health (GDoH) has learned of a video posted on social media by a patient who goes by the name Mr Tom London, who made several allegations against Helen Joseph Hospital. The matter is being investigated to establish facts and attend to the issues raised by the complainant.
While the matter is being investigated it is important to note that the Department has nine months ago, launched a provincial campaign called "I Serve With A Smile", which is aimed at improving staff attitude and patient experience of care. This programme is currently being rolled out at all healthcare facilities.
Furthermore, the GDoH has established an internal Infrastructure Unit which has now developed a maintenance and refurbishment programme. Previously, this function was carried out by a sister department of infrastructure.
Through this intervention, several facilities have already undergone maintenance and refurbishments such as the completed ICU wards at Chris Hani Baragwanath Academic Hospital, Dr George Mukhari Academic Hospital and Jubilee District Hospital. Discoverers Community Health Centre and Kopanong Hospital have also undergone substantial refurbishments.