When ANC Youth League Leader Julius Malema was disciplined by the ANC last year for unruly behaviour, he was ordered to attend an anger management course. It doesn't appear that he did, or otherwise it was a complete failure as proved by various Malema outbursts since.
Most people don't take the issue of anger seriously, but I think this is a mistake. We are a society with high levels of anger. You see it on our roads where rage incidents happen frequently. You see it in violence within families, particularly against women and children. So there is actually a lot to be said for anger management.
Personally, I can attest that in every instance where I have allowed anger to boil over into spoken words I have regretted it later. It's an unseemly lack of control that is not pretty to watch and rarely contributes to a constructive outcome.
There are a number of techniques that can be learned to control anger. Empathy helps, as you imagine what you would do in the other person's shoes. That pesky beggar at the traffic lights? Consider what life tragedy lies behind his present deplorable state. That push cart waste-recycler blocking the road? At least he's working hard to earn very little.
Even the taxi driver who cuts in front. How would you behave if you were on the road all day for R2000 a month, worrying about feeding and clothing your family? It's humbling to think that "there for the grace of God go I".
The world would truly be a better place if we all tried to put the kindliest interpretation on the annoying actions of others. Who knows, our calm response may elicit better behaviour in return. Forgiveness is another virtue that controls anger by letting go of unproductive bitterness and resentment.