A decade ago, Phillip Morris Companies, Inc. changed its name. Healthcare professionals around the world had declared war on smoking and the cigarette manufacturing giant wanted to distance itself from the negative publicity associated with profiting from the sale and marketing of an unhealthy, cancer-causing product.
So Phillip Morris did what any large corporation would do when in the midst of a crisis: they called their advertising agency. The highly paid ad executives went to work conducting countless focus groups, playing with various brand concepts and working their magic. Then, on January 27, 2003, Phillip Morris Companies, Inc. was set ablaze and a phoenix, Altria Group, Inc., rose up from the ashes, shining, virginal and new in every way except one: they never stopped making cigarettes.
Rebranding is commonplace among corporations and businesses worldwide. Indeed, firms regularly change their image in attempts to hide corporate malpractice, shed the odiferous cloak of bad publicity or to combat declining profits. The truth is, of course, that rebranding techniques almost never alter the essential nature of the firm being rebranded. It is merely a marketing tactic that changes the wrapping paper while the gift remains the same.
It's election time again in South Africa and the Democratic Alliance is rebranding. Gone are the DA's long associations with public engagement on behalf of a select few in South African society; gone, too, is its historical exploitation of racial divides for political gain, or so they claim.
The DA has done its focus groups, it has played with branding ideas and it has re-launched itself to South Africans, shiny, fresh, and brand-spanking new.
To be sure, the DA's "updated" policy platform contains the essence of its new message to the South African electorate. They were abandoning the negative aspects of their political legacy. They were no longer the party of a few white elites. They had thought it over and had decided, in this new time, to become instead a more inclusive political organization in which "people are judged by their character, their effort and their contribution, not by their race."