DOCUMENTS

80 day delays in Joburg, Pretoria Deeds Office - Minister

Registration problems blamed on ICT related difficulties, backlog in scanning section

NATIONAL ASSEMBLY

WRITTEN REPLY

QUESTION 941

INTERNAL QUESTION PAPER [No 8-2011]

DATE OF PUBLICATION: 18 March 2011

941. Mrs A Steyn (DA) to ask the Minister of Rural Development and Land Reform:

(1) What is the current turnaround time for documents to be processed by each deeds office in each province;

(2)  whether his department prescribes any specific time for a document to be processed; if not, why not; if so, what is the prescribed turnaround time;

(3)  whether any backlogs exist in any deeds office; if so, (a) what is the reason for the backlogs, (b) what is currently being done to resolve this situation and (c) when will the backlogs be cleared? NW1059E

MINISTER OF RURAL DEVELOPMENT AND LAND REFORM:

(1) Please refer to the table below.

Information provided as at February 2011

 

PTA

CTN

JHB

PMB

BLM

KWT

KMB

VBG

UMT

MPU

AVERAGE NUMBER OF WORKING DAYS FROM:

 

 

 

 

 

 

 

 

 

 

Lodgement to Preparation

6

10

6

5

5

5

5

5

4

6

Registration to Delivery

80

45

82

7

14

6

5

3

2

12

 

 

 

(2) Yes. The Department's Strategic Plan for 2010-2013 prescribed the turnaround times as seven (7) days from lodgement until examination is completed and fifteen (15) days after registration until registered deeds/ documents are delivered.

(3) Yes. In Pretoria, Johannesburg and Cape Town.

 (a)-(c) Please refer to the table below.

Deeds Office

(a) Reason

(b)  what is being done to resolve this situation

(c)  when will the backlogs be cleared

Pretoria

ICT related problems

-   network lines have been split and mail transfer server has been moved to another location;

-   additional staff members were appointed; and

-   voluntary overtime was implemented.

June 2011

Johannesburg

There is a backlog in the scanning section that is caused by the system which is very slow.

-   network traffic has been routed to SITA; and

-   additional staff members were appointed.

June 2011

Cape Town

-    Staff resignations and the moratorium on the filling of posts that was imposed;

-    poor standards of conveyancing resulting in a reject rate of between 20-25 %.

-   advertised for interns and junior examiners and hope to be sufficiently staffed shortly to meet the targets.

June 2011

Issued by Parliament, May 19 2011

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