Appoint Thuli Madonsela to ensure relatives of 94 dead get fair settlement
6 February 2017
The Gauteng Provincial Government has suffered a crisis of credibility over the deaths of 94 mental health patients and needs to appoint someone of high stature to get redress and compensation for the relatives.
Health Ombudsman Professor Malegapuru Makgoba has recommended that the National Health Minister and the Gauteng Premier contact all affected individuals and families and enter into an Alternative Dispute Resolution process.
Makgoba says: "the response must include an unconditional apology to families and relatives of deceased and live patients who were subjected to this avoidable trauma; and as a result of the emotional and psychological trauma the relatives have endured, psychological counselling and support must be provided immediately."
He also recommends: "The outcome of such process should determine the way forward such as mechanisms of redress and compensation. A credible prominent South African with an established track record should lead such a process."