City of Johannesburg aims to make billing woes 'history'
14 August 2017
Johannesburg - The City of Johannesburg declared its ''Billing Open Day'' on Saturday a resounding success, and promised to get rid of the backlog of over 17 000 billing disputes soon.
This was after officials from the City of Johannesburg, notorious for its billing problems, set up shop at Mark's Park in Emmarentia to help customers with long-standing billing issues, and for them to settle debt owed to the city.
Mayor Herman Mashaba and the head of the city's finances Dr Rabelani Dagada went with a team from the Revenue Shared Services Centre to help with the disputed accounts, electricity and water consumption queries and meter issues, according to a statement on Sunday.
In the statement, Dagada said by the end of the second week of August, including the Billing Open Day, a total of 88% of billing queries logged for the months of May and June had been resolved.