Revenue Services takes COVID-19 precautions at branches and ports of entry

8 March 2020

South African Revenue Service (SARS) has announced that it has taken several precautionary measures in response to risk of infection from the Novel Coronavirus (COVID-19).

Commissioner Edward Kieswetter said SARS tax, customs and excise operations would continue as normal at all SARS branches, offices and ports of entry. These measures are aligned with and in support of other initiatives taken by the Department of Health.

All SARS branches will make hand sanitizers available to taxpayers who visit our branches. SARS will also ensure that all working and service areas that are most frequently touched are kept clean with specialized detergents. Information will also be shared with taxpayers on basic steps to prevent the spread of COVID-19.

In addition, the SARS Commissioner said that, “In the past few weeks, SARS has made available it’s person protective equipment to Customs officials at all ports of entry, including masks, gloves as well as hand sanitizers in line with National Government Guidelines”.

SARS Customs officials will also be supported by health officials who will screen travelers entering South Africa.

SARS officials are also in contact with Customs authorities from neighbouring states to share information regarding the COVID-19 outbreak and steps to mitigate the risk of infection.

“I call on all taxpayers and traders to take note of the information available to take steps to protect their health and well-being. Our core message to our employees, as well as taxpayers, traders and travelers is to not panic, but to practice self-care and consideration to others.

“In this regard, to practice high levels of personal hygiene, especially to regularly and thoroughly wash hands; minimize handshakes and travel and remain indoors should they experience symptoms of flu.”

 “We want to reassure all taxpayers, traders and travelers that SARS, along with other government departments, is playing its part in responding to the COVID-19 virus.”

SARS will provide further communiques when necessary.

Issued by South African Revenue Service, 8 March 2020