Only four out of 212 SASSA Offices nationwide answers phone
27 November 2022
Note to editors: Please find attached soundbite by Bridget Masango MP.
A recent study by the DA revealed that only four out of 212 SASSA offices around the country answered their phones.
This alarming finding comes as SASSA grant beneficiaries have been struggling for weeks on end to get hold of SASSA offices regarding incorrect pay-outs.
When conducting this research, the most recent parliamentary question where a list of 424 offices was provided, was used. A sample of 50% , 212 offices, were called, which proved to be a challenging task as SASSAs website did not even keep a record of all the local office telephone numbers. The website was outdated and only had a few numbers of local offices in the Western Cape and Limpopo.