DA oversight indicates the private sector cares more about SASSA services than the ANC government
5 February 2024
If today’s oversight to Morgenzon, Mpumalanga is anything to go by, the private sector cares more about South Africa’s poorest and most vulnerable than the ANC government who is mandated to serve them.
It was very worrying that when the DA confronted the local South African Social Security Agency (SASSA) office regarding the fact that this office was one of 95.3% of SASSA offices across the country that failed to answer their phones, they stated that the office uses word of mouth, via community development workers (CDWs), stakeholder meetings, and social workers to inform grant recipients.
Apart from this being an ineffective means of providing accurate information to a wide group of people as quickly as possible, SASSA offices are also meant to provide assistance. It is shocking that SASSA has no issue with its callous lack of service delivery to the poor and vulnerable people on whose existence the Agency itself is dependent.
It was however gratifying to find that the private sector seems to have taken the plight of SASSA grant beneficiaries to heart.