People who qualify for social grants turned away from Roodepoort SASSA Office
Note to Editors: This statement follows an oversight inspection by the Democratic Alliance (DA) Shadow Minister of Social Development, Bridget Masango MP, and DA Team One SA Spokesperson on Basic Services, Makashule Gana MPL, to the Roodepoort Local South African Social Security Agency (SASSA) Office.
Please find attached English and isiZulu soundbites by Ms Masango, as well as Englishand XiTsonga soundbites by Mr Gana.
Today, the DA conducted an oversight inspection at the Roodepoort Local SASSA Office following reports that qualifying social grants applicants are being turned away because SASSA employees are refusing to do biometric testing.
We spoke to qualifying grants applicants who told us how frustrated they were with the lack of answers from SASSA and the challenges they face because of the problems with the biometric system.
Several beneficiaries, including an elderly man and woman who qualify for disability grants, said they had been turned away and not received any grants as a result. Although new cards were issued at Roodepoort, some people have reportedly gone for months without having received any money. There are also very long lines at the office, the system to process applications is often offline and there is a lack of doctors to assess beneficiaries.