SASSA only has 10 staff members to deal with R350 grant application appeals
10 December 2020
The Democratic Alliance (DA) can reveal that the South African Social Security Agency (SASSA) has no dedicated staff assigned to assist with the grant funding appeals process of the Special R350 Covid-19 Social Relief of Distress (SRD).
Instead, SASSA is relying on 10 staff members to deal with appeals, in addition to their other responsibilities. That is 10 people who need to assess thousands of rejected applications.
This was revealed in a Parliamentary question submitted by the DA to the Minister of Social Development, Lindiwe Zulu.
Millions of unemployed and poor South Africans applied for this R350 grant. Many had been informed that their applications were rejected and rightfully began the process of appealing.