It’s not the past; it’s the future that counts
Under the heading, “Consumers don’t give a flying canary about legacy,” author Douglas Kruger excerpted the bones of his new book, “Relentlessly Relevant” in Business Day recently. He quoted a conversation from which he learnt that South African consumers no longer care about ‘legacy.' They only care about and respond to one thing and that is: 'How are you innovating into my reality today?’
The argument is that people are no longer interested in hearing what one did fifty years ago – or last year, for that matter – and they do not want to hear how great the company trying to sell a product might be or have been. People want the focus on themselves; not on the seller.
Is there any real difference between consumers and voters? South Africa is a young country; more than half our people are under twenty years of age. The young, to borrow Mr Kruger’s colourful terminology, don’t care a flying canary about the legacy of the political parties hoping to gain their support.
As these young people become voters, their first consideration will be: what does your political party offer me? The drift away from the African National Congress (ANC) towards the Democratic Alliance (DA) and the Economic Freedom Fighters (EFF) is clear evidence of this reality.
It is now a generation since freedom and the while there is some residue of gratitude towards the ANC, perceived to have fought harder for freedom than most others, the concern today is the realities of life facing school and university leavers. There are not enough jobs. Life is hard and expensive. The future looks quite bleak to someone who has received an inferior education from the state and has few skills that might interest an employer, now or ever.