SASSA still failing beneficiaries
9 January 2023
Note to editors: Please find attached soundbite by Bridget Masango MP.
The Democratic Alliance continues to be inundated, for the third month in a row, by calls from social grant beneficiaries whose grants have not been paid.
This, after South African Social Security Agency (SASSA) and Postbank issued statements to say the glitches would be resolved. One would think that after the November grant payment fiasco all identified glitches would be fixed by the December payment run. This has clearly not been the case and grant beneficiaries who depend on this money spent the festive season without any source of income.
The internal communication in SASSA alluded to the “unavailability of the Integrated Grant Payment System (IGPS) service that would affect all SASSA Gold Card holders trying to access their monies across all the available channels including South African Post Office (SAPO) outlets and the CPPs “The internal memo also claimed “Mzansi beneficiaries as well Social Relieve Distress (SRD) beneficiaries will be able to transact through ATM, Point Of Sale (POS) as well as SAPO branches”.